Privacy Policy
Area Cladding Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
We process personal data in accordance with the requirements of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.
1. Who We Are
Area Cladding Ltd is a specialist installer of UPVC and PVCu roofline systems, cladding, windows, doors and conservatories serving Cambridge and the surrounding areas.
Contact Details
Area Cladding Ltd
22 Wolsey Way
Cherry Hinton
Cambridge
CB1 3JQ
Telephone: 01223 242308
Mobile: 07860 671879
Email: info@areacladding.com
2. Information We Collect
We may collect and process the following categories of personal information:
Information You Provide
Full name
Email address
Telephone number
Postal address
Details relating to your enquiry or project
Any information voluntarily submitted through our website, email or telephone communications
Technical Information
When visiting our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Website usage data
Referring websites
Pages viewed and time spent on our website
3. How We Use Your Information
We use your personal information to:
Respond to enquiries and requests
Arrange surveys, quotations and appointments
Provide and manage our services
Communicate regarding ongoing projects
Process payments where applicable
Improve our website and services
Comply with legal and regulatory obligations
Maintain internal business records
We will only process personal information where we have a lawful basis to do so.
4. Lawful Bases for Processing
Contractual Necessity
Processing is necessary to provide quotations, arrange installations and fulfil contractual obligations.
Legitimate Interests
Processing helps us manage our business operations, improve services and respond efficiently to enquiries.
Legal Obligations
We may process information where required by tax, accounting or consumer protection laws.
Consent
Where consent is required, such as for optional marketing communications, we will obtain your permission before sending promotional materials.
You may withdraw consent at any time.
5. Marketing Communications
Area Cladding Ltd does not send unsolicited marketing emails.
If you choose to receive updates or promotional information, you may unsubscribe at any time by contacting us directly.
6. Sharing Your Information
We do not sell or rent personal information to third parties.
We may share information with trusted service providers where necessary, including:
Product manufacturers
Suppliers
Professional advisers
Accountants
IT service providers
Website hosting companies
Payment processing providers
Regulatory or legal authorities when required
All third parties are expected to maintain appropriate security measures and process personal information in accordance with applicable laws.
7. Data Security
We take reasonable technical and organisational measures to safeguard personal information against:
Unauthorised access
Loss or theft
Misuse
Alteration
Accidental disclosure
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Typical retention periods may include:
Information Type Retention Period Enquiries Up to 12 months Customer Records Up to 7 years Accounting Information Up to 7 years Marketing Consent Records Until consent is withdrawn
Longer retention periods may apply where required by law.
9. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies may collect information such as:
Website preferences
Session details
Visitor statistics
Device information
You can control or disable cookies through your browser settings.
Where legally required, a cookie consent banner will be displayed allowing you to manage your preferences.
10. Your Rights
Under UK data protection legislation, you have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of personal data
Restrict processing in certain circumstances
Object to processing based on legitimate interests
Request transfer of personal information
Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below.
11. Complaints
If you have concerns regarding how we handle your personal information, please contact us in the first instance.
Area Cladding Ltd
22 Wolsey Way
Cherry Hinton
Cambridge
CB1 3JQ
Email: info@areacladding.com
Telephone: 01223 242308
You also have the right to lodge a complaint with the UK's supervisory authority:
Information Commissioner's Office
The ICO can be contacted through its official website or by telephone on 0303 123 1113.
12. Changes to This Privacy Policy
Area Cladding Ltd reserves the right to amend this Privacy Policy from time to time to reflect changes in legal requirements, business practices or website functionality.
Any updates will be published on this page and will take effect immediately upon posting.
Website Disclaimer
Information contained on this website is provided for general information purposes only. While we endeavour to ensure that all information is accurate and up to date, Area Cladding Ltd makes no warranties or representations regarding the completeness, reliability or suitability of any information contained on this website. Reliance on any information provided is strictly at your own risk.